Cookie Policy
Last updated: January 9, 2026
1. About This Policy
This Cookie Policy explains how Valence AI, Inc. ("the Company," "we," "us," or "our") uses cookies and similar technologies on getvalence.org. It supplements our Privacy Policy. Valence AI provides a real-time voice emotion detection platform for contact centers; the cookies we set relate to operating this marketing site and gathering anonymous usage data, not to the platform API or call audio processing.
2. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They allow us to recognise your device, store preferences, and measure usage. We also use related technologies such as local storage.
3. How We Use Cookies
| Category | Examples | Lifetime |
|---|---|---|
| Strictly necessary | session, CSRF token, cookie-banner state | session - 12 months |
| Preferences | language, theme | up to 12 months |
| Analytics | self-hosted analytics, anonymised | up to 13 months |
| Marketing | not currently used | -- |
4. Notice and Choice
By continuing to use the Service, you consent to our use of cookies as described above. You can opt out of analytics cookies through our cookie banner or by configuring your browser.
5. Universal Opt-Out Signals
Where applicable state law requires, including in California, Colorado, Connecticut, Texas, and Oregon, we honour browser-transmitted opt-out signals such as the Global Privacy Control ("GPC") for sale and targeted-advertising categories. We do not sell personal information; if we detect a GPC signal, we suppress any analytics initialisation beyond strictly necessary cookies.
6. Third-Party Cookies
Some cookies may be set by third parties acting as our service providers (for example, analytics). We have agreements with such providers limiting their use of data. getvalence.org does not load third-party advertising or retargeting scripts.
7. Managing Cookies
- Use our cookie banner (accessible at any time via the "Cookie preferences" link in the footer) to opt out of analytics.
- Browser settings allow you to block or delete cookies; see aboutcookies.org for instructions.
8. Changes and Contact
We may update this policy. The "Last updated" date will reflect any change.
Valence AI, Inc.530 Lytton Avenue, Suite 200
Palo Alto, CA 94301
Email: [email protected]